contact info
Plot1-3 babajide awobona close GRA quarters shagamu ogun state Nigeria
(+245)-1802-2018
contact@middlemandirect.ng middlemandirect65@gmail.com
www.middlemandirect.com
FREQUENTLY ASKED QUESTIONS
Yes, we make every effort to ensure that the product you receive matches the picture shown on our website. However, slight variations may occur due to differences in monitor settings, lighting during photography, or updates in product design. If you have any concerns about a specific product, feel free to contact our customer support team for more details.
You can view your sales receipt by logging into your account on our website. Navigate to the "Order History" or "My Orders" section, where you’ll find a list of your past purchases. Click on the specific order to view or download the receipt. If you made a guest purchase, check your email inbox for the receipt sent to you after your transaction. For further assistance, please contact our customer support team.
To return an item, please follow these steps:
- Check our Return Policy: Ensure the item is eligible for return by reviewing our return policy, including timeframes and conditions.
- Initiate a Return Request: Log in to your account, go to the "My Orders" section, select the item you want to return, and click "Request Return" or contact our customer support team.
- Prepare the Item: Ensure the item is in its original condition, with tags and packaging intact. Include any accessories or documentation that came with it.
- Ship the Item: Follow the instructions provided for returning the item. You may be responsible for return shipping costs unless otherwise stated in our return policy.
Once we receive and inspect the returned item, we will process your refund or exchange according to our policy. If you have questions or need further assistance, contact our support.
We strive to restock popular items whenever possible. If an item is marked as “out of stock,” you can check back later or sign up for restock notifications (if available on the product page). Alternatively, contact our customer support team to inquire about the expected restock date or similar available products. Please note that some items may be limited edition or discontinued and may not be restocked.
We ship orders to a wide range of locations, including most countries and regions. During the checkout process, you can enter your shipping address to confirm whether we deliver to your area. Please note that some items may have shipping restrictions based on your location.
For more details about our shipping destinations or to check if we ship to your specific location, feel free to contact our customer support team.
